FAQs

Yes, we do. But Shipping Charges would be extra.
International Customers (Please read)
We have partnered with a third party to service our international clients. International shipping charges vary by the quantity ordered and the shipping destination, hence shipping charges would be extra. Custom duty and import tax are specific to a particular country. Please consult your local customs office for more details. True Color Wallpaper will not be responsible for any taxes or duties imposed on international orders.
Please read our International Shipping Policy Section Carefully before ordering.

Free Shipping Within India. We deliver your wallpaper at any address of your choice.
For International Clients – Yes Shipping Charges are extra.

We aim to turnaround print orders within 72 hours from the date of order placement. Shipping time can take up to 5 more working days after dispatch of the order.

No you cannot exchange your wallpaper. Exchange is possible only if your order is incorrect or defective (If the size or design does not match your specifications). For more information on exchange, kindly go through our Return Policy & Cancellation Policy Page.

In most cases, the wall will not get damaged. However, we cannot guarantee the condition of your wall surface before you apply the wallpaper. After removing the wallpaper, touch ups might be required.

If you are unsure if the wall has not been primed or painted, then we strongly recommend you prime your wall and wait at least 5 Days for it to dry before installing your wallpaper to avoid bumps and to achieve a perfect finish.

Wallpaper are installed on smooth flat surfaces such as ceilings or walls, glass or metal.

Yes! We offer Installation services in Delhi-NCR. We can also recommend installers in most metropolitan cities.

We offer 3 Options Matt Finish, Canvas Textured Finish and Glitter Finish paper. You can read our material information section for more details.

Unfortunately not! We sell great products at very competitive price. In order to keep prices low we do not offer samples.

Cost is related to the size of your print. Simply load your image, set your print size enter height and width, select the media and the cost will be calculated for you.

Yes, when you upload your own image or choose from our shop gallery, you will then be asked to select a certain portion of that image to suit the size of your wall.
(Please be aware that zooming in too much may result in a poorer quality printed result due to resolution issues).

The Shop Gallery is filled with a huge variety of photos with specified categories. You can select it from the collection

Orders are accepted only through the online service www.truecolorwallpapers.com . Individual arrangements that are discussed by phone are confirmed by email. Ordering instructions are available on the WWW.TRUECOLORWALLPAPERS.COM website in the instructional video tutorial.

Payment is required for all orders prior to processing of an order by the Site. Kindly go through our payment policy and options page.

Yes. However, by entering you give True Color Wallpaper the perpetual, non-exclusive rights to use the photo in any way including but not limited to advertising and promotional use.

Winners will be notified by phone or email.

Finalists are selected quarterly on January 1st, April 1st, July 1st and October 1st. Pending a vote on our Facebook Page, the winning results will be posted on our website. All decisions are final and are not subject to review.

Our staff selects the top finalists and the pictures will be posted on our Facebook Page after each submission deadline. The photo with the most like wins!
Winners are announced after two weeks after the submission deadline. Photos containing people require a completed form of model release. The format is available on the site. Kindly fill it, sign it and upload the scan copy back.

CMYK stands for (cyan, magenta, yellow, black) is a color setting that allows the colors to be adjusted to the color range of the printer. This allows your monitor to give the better representation of the end result.

But ofcourse! We are always willing to help you with editing any images you have or images that you use from our collections.

You can upload the file via Sendspace or Wetransfer. Large files up to 2 Gigabytes can be sent at a time.

We accept images in these file formats: .jpg, .png, .psd, .tiff, .psd, .eps, .ai, .cdr and .pdf

We recommend High Resolution Images (200 Dpi or more) for sharper and larger images.