Return Policy
True Color Wallpaper is passionate about producing the highest quality wallpapers. We use the latest printing technologies that allow us to hit the highest industry standards possible.
We request you to kindly read the Terms & Conditions carefully below placing the order on www.truecolorwallpapers.com
Refunds & Returns Policy
We are confident that you will be delighted with your custom printed wallpaper mural. Although every care is taken to check each product for consistency, it is impossible to preclude that faults occur. We always check our products before packing and dispatching them to the customer. However certain circumstances may lead you to return the product.
Please note: True Color Wallpaper is not responsible for wrongly measured walls or any damage caused by incorrect installation. If you are not familiar with installing wallpaper, we recommend that you contact a professional installer who will be able to install the wallpaper on your behalf.
To be eligible for replacement product or a refund, the following conditions must be met:
- Defect must be reported within 24 Hours of receipt of your order.
- Defect must be reported before installation of the product.
Return – Case of Incorrect Order: If the design or size specifications provided by you does not match.
Return – Case of Tampered Packaging: Please do not accept your order, if the packaging is open, damaged or tampered with. Ask the courier guy to take the order back.
- Defect must be reported within 24 Hours of receipt of your order.
- Mail us at info@truecolorwallpapers.com or call us at +91-9818846795
- Provide evidence with Photo to support their claim.
- Return the wallpaper mural in its original packing within 5 working days.
Please Note: True Color Wallpaper will not be liable to bear any Shipping and/or Handling costs involved in returning the product order back to the company.
For any other query regarding the Refunds & Returns Policy, please call us as on +91-9818846795 or send an email to info@truecolorwallpapers.com